Q. What is a BlackBerry?
A BlackBerry incorporates email usage, a mobile phone, SMS facility, a personal organiser with contacts and a web browser all in the one hand held wireless device. It helps you simplify your communication needs, allowing your more free time, and you can manage your business and personal communications, even when overseas. Any emails that are sent to your internet email address will be automatically sent to your BlackBerry handset.
Q. What are the benefits of a BlackBerry?
Convenient: Extremely easy to set up.
Flexible: Link up to 10 Internet based email addresses - offering you and your business great flexibility.
Manageable: Control your emails, all in one mailbox. Emails are pushed directly into the palm of your hand. No need to return to the office to find numerous emails waiting for you, especially beneficial to field-based employees.
Efficient: Immediate access to the internet and even your office network. View attachments with a wireless attachment service for documents such as Microsoft Word, Excel, PowerPoint and PDF files.
Practical: Efficient, integrated keyboard design makes it easy to use.
Q. What is OpenHand email?
OpenHand is an alternative to a Blackberry. It utilises both push and pull technologies to enable real-time wireless access, meaning that mobile devices with a connection to the internet, such as PDAs and laptops, can connect quickly to email, contacts, calendar and other company applications.
Q. What are the benefits of OpenHand?
Cost effective: Very fast download speeds that result in extremely low mobile date charges.
Secure: OpenHand Wireless email is highly secure, supporting SSL and applying the highest recognised level of encryption, to safeguard all data transferred. Furthermore, becuase OpenHand connects live to your server, no information need be stored on the mobile device.
Compatible: OpenHand is compatible with most PDAs, laptops and Smartphones.
Q. What do we mean by Push and Pull Technologies?
'Push/Pull' technologies are methods of information distribution and retrieval applications via the internet. Push Technology is different from Pull Technology as it enables users to push information out with relevant products and services. With Push Technology, a server sends information to a client without waiting for a request, and this information will be received in real time.
In terms of the BlackBerry or OpenHand email solutions, the term push/pull technology refers to the synchronised distribution and retrieval of data information from the wireless devices to the internet PC and vice versa.
Q. What do we mean by 3G?
3G refers to third generation, describing the next generation of mobile phone communication systems. 3G was created to support the effective delivery of a range of multimedia services, available whilst on the move. 3G mobile phone handsets combine the functionality of a mobile phone with that of a personal computer and a personal organiser.
Q. What multimedia services are we referring to when discussing 3G?
Q. What do we mean by Call Data Record Billing (CDR)?
CDR allows independent dealers to set their own tariffs and bundles, and even invoice customers on their own branded company statements.
Q. Is it possible to carry over the same mobile number to a new network provider?
Yes. Known as number porting, GCC Networks offer the facility to carry the same mobile number from a previous network to the new one.
Q. How long do new connections take?
New orders take 5 days to process from start to finish, including registration of your new SIM card and delivery of your handset. Number Porting can take slightly longer, taking between 7-10 days to fully activate.
Q. Why choose GCC Networks as your mobile phone provider?
We provide a combination of outstanding customer care, highly competitive tariff rates and great deals on all top-of -the-range handsets.
Q. How do I sign up for mobile phone or wireless facilities?
If you have any other queries regarding mobile phones or wireless facilities, costs or the savings available to you and your business, just call our friendly team on 0845 30 13 123.